Your Privacy.
Our Commitment.

At JOYROOM Bangladesh , we respect your privacy and are committed to protecting the information you share with us. This policy explains what information we collect, why we use it, and the choices available to you.

PRIVACY POLICY JOYROOM Bangladesh
At JOYROOM Bangladesh (joyroom.com.bd), we value your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit or interact with our website.
01 / Information

Information We Collect

We may collect information that is necessary to provide our products, services, order processing, customer support, and website functionality.

Personal Details Name, address, phone number, email, and information needed to process an order.
Order & Delivery Information Shipping address, product preferences, order details, and relevant contact history.
Device Information IP address, browser type, operating system, referring URLs, and related technical information.
Cookies Information collected through cookies and similar technologies to improve browsing and website functionality.
Payment information: Online payments may be handled by third-party payment service providers. We do not intentionally retain complete payment-card credentials on our website.
02 / Usage

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.
  • Communicate order confirmations, delivery updates, and service information.
  • Respond to customer support questions and requests.
  • Send offers and promotional communications where you have given permission.
  • Improve website functionality, user experience, performance, and security.

We do not sell, rent, or trade your personal data as described in this policy.

03 / Sharing

Sharing Your Information

We may share limited information when necessary to provide our services or comply with applicable legal requirements.

  • Trusted service providers: such as payment processors and delivery companies.
  • Legal or government authorities: where disclosure is required by applicable law.

Where appropriate, service providers are expected to handle information securely and only for the purposes for which it is provided.

04 / Cookies

Cookies & Tracking

We use cookies and similar technologies to make the website work properly and to understand how visitors use our site.

  • Site analytics and traffic measurement.
  • Shopping cart and checkout functionality.
  • Remembering relevant preferences.
  • Personalized offers or site content where applicable.

You can adjust your browser settings to manage or disable cookies. Disabling certain cookies may affect some website functionality.

05 / Your Rights

Your Privacy Rights

Depending on applicable law, you may have rights regarding the personal information we hold about you.

  • Access or request a copy of your personal data.
  • Request correction or updating of inaccurate information.
  • Request deletion or restriction of your information where applicable.
  • Withdraw consent for marketing communications.

To make a privacy-related request, please contact us using the details provided below.

06 / Security

Data Protection & Security

We use reasonable and industry-standard security measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

Important: No method of internet transmission or electronic storage can be guaranteed to be 100% secure. We therefore cannot guarantee absolute security of information transmitted online.
07 / External Websites

Third-Party Links

Our website may contain links to external websites, payment providers, social platforms, or other third-party services.

JOYROOM Bangladesh is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party service you choose to use.

08 / Updates

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated policy will be published on this page. Where appropriate, an updated effective date may also be displayed.

09 / Contact

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact JOYROOM Bangladesh.

Privacy Support

We’re here to help.

Have a question about your personal information, cookies, marketing communications, or an order? Contact our team.

JOYROOM Bangladesh
House #406, Level #3, Popular Tower 82
Laboratory Road, Elephant Road
Dhaka 1205, Bangladesh

Phone: 01946004705
Email: info@joyroom.com.bd